Maintain your registration

Motor vehicle traders must keep their registration information up-to-date. This doesn't cost anything, and it's a requirement under the Motor Vehicle Sales Act.

Keep your details up-to-date in the Register

Contact details

Make sure your email address, postal address, address for service and phone numbers are kept up to date in the Register.

Contact details are very important, as we use these to send you information – such as letting you know when it's time to renew your registration. Make sure you add our email addresses (registrar@motortraders.govt.nz and registrar@mvtr.govt.nz) to your contacts so our emails don't end up in your spam folder.

For companies, make sure you add a backup email address – such as a personal email address.

Company details

You must let us know if there's any change to your company’s registration on the New Zealand Companies Register. For example, if a company director resigns or a new director is appointed, or if your company's name is changed.

For new company directors or management (Chief Executive or equivalent), you must let us know within 30 working days of the person starting with your company.

How to update your details in the Register

To change any of your details in the Motor Vehicle Traders Register, follow these steps:

  1. Select the Motor Vehicle Traders Register link below. This takes you to the Register.
  2. From the Online services menu, select Maintain registration.
  3. Enter your MVT File Number and MVT Key to log in. These were in the letter you received when you first registered.
  4. Use the links at the bottom of the screen to check that all the information listed in your application is correct and up-to-date.
  5. If you need to update:
    1. your company name on the New Zealand Companies Register, select the Company Details button, then the Update button, to update the name.
    2. anything else, change it on the screen, then select Continue to save the change.

Motor Vehicle Traders Register(external link)

Tip Icon Violet2 Note

If you've updated the details of any individuals (such as name or date of birth), you may need to submit a new statutory declaration. This will be automatically emailed to you when your changes have been submitted. You'll need to sign it, have it witnessed, and send it back to us within 10 working days.

Add an overseas director

If your company has an overseas director or management (Chief Executive or equivalent), they may not need to complete a statutory declaration.

Making declarations outside New Zealand

Request a new Certificate of Registration

You can ask us for a new or replacement Certificate of Registration, at no cost, if:

  • you've lost your Certificate of Registration
  • your company has changed its name and you would like an updated certificate, or
  • you would like additional copies of your certificate.

Contact us

Surrender your registration

You can surrender your motor vehicle trader registration at any time. If you cease trading, you must notify us within 20 working days. There's no refund of your registration fee if you surrender your registration.

To notify us online that you've ceased to be a motor vehicle trader, follow these steps:

  1. Select the Motor Vehicle Traders Register link below. This takes you to the Register.
  2. From the Online services menu, select Maintain registration.
  3. Enter your MVT File Number and MVT Key to log in. These were in the letter you received when you first registered.
  4. Select the Surrender button.
  5. The system will lead you through the steps to completing the surrender. You'll be asked to complete the form MVTR-10 and email it to us.
  6. Once we've received your completed form, we'll process your request to surrender your registration.

Surrender of registration – Form MVTR-10 [PDF, 56 KB]

Motor Vehicle Traders Register(external link)

Registration can't be transferred

You can't transfer your registration as a motor vehicle trader to another trader.

If you've sold your business, the new owner:

  • will be required to register as a motor vehicle trader in their own name
  • can't legally trade using your registration.

The same applies if you're buying an existing business from another motor vehicle trader. You can't use their registration – you'll need to register as a trader yourself.